Visit /login. Input your email address and password, then click the Login button. After logging in, you can make a deposit or start trading. To enhance security, we suggest activating two-factor authentication.

Account deletion is not an option. However, you can block your account. To do this, please submit a support ticket by going to the Support section in the main menu and creating a ticket.

Go to the "Withdrawal" tab and select your preferred withdrawal method. Once you've filled in all the necessary information, click the "Submit" button to create your withdrawal request.

To cancel a withdrawal request, please contact our support team, and we will assist you quickly.

Withdrawal requests are processed at different times depending on the chosen transaction fee type. The processing duration may vary based on the fee structure, with higher fees typically leading to quicker transactions. Make sure to select the appropriate fee option according to your urgency.

Our customer support team is available 24/7, every day of the year. If you have any questions, suggestions, or concerns, our experts are ready to assist you. We strive to respond as quickly as we can.

Find the "Deposit" option in the main menu and choose your preferred method. Alternatively, you can quickly make a cryptocurrency deposit using the form available on the "Dashboard" page.

Two-factor authentication (2FA) is a security method that requires two different forms of identification before granting access to an account. Typically, it combines something you know (like a password) with something you have (such as a code from a mobile app). This significantly enhances the security of your account.

Download the Google Authenticator app from the Play Store or App Store. Log in to your account, then either scan the QR code with the app or enter the code manually. Once your account is connected to the authenticator, enter the authentication code into the "2FA code" field. After the code is successfully verified, two-factor authentication will be activated.

Contact our support team for assistance.

Yes, it is! We prioritize the security of our clients' personal information and assets. We employ advanced security measures, including two-factor authentication and anti-phishing protections. Over 95% of our currency is stored in cold storage. Additionally, our Web Application Firewall (WAF) actively detects and prevents hacking attempts to protect our exchange.

Please provide us with the transaction details, and we will investigate the issue.

Yes, you can cancel orders that haven’t been accepted yet. Please contact our support team and explain your situation. Keep in mind that once an order has been executed, it cannot be canceled.

You can view your order history on the Transactions page located in the main menu.

Please allow some time for your funds to be automatically credited to your account. If there are any issues, our support team will contact you.

The transaction fee will be displayed to you before you finalize the order.

Yes, the minimum and maximum withdrawal limits vary and will be shown on the page when you place an order.